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Delivery FAQ

Post Code Check

Yes we deliver to your area!

All orders are now shipped door to door with our dedicated refrigerated courier service, equipped with GPS driver tracking and SMS alerts.

Orders may take up to 10 business days depending on location. *A member of Yarra Valley Caviar will be in contact should your postcode require additional freight time.

We dispatch orders on Tuesday mornings each week. Please have your order in by 5pm Monday afternoon.

Sorry, our delivery partner does not deliver to your area yet.

Take a look at our list of stockists here to see if there's one near you.

FAQ about deliveries

Yarra Valley Caviar ship perishable fresh seafood around the country using a network of refrigerated courier services. As we are located some distance from metro Melbourne, we dispatch once a week on Tuesday mornings.

Please see below for some information to help answer any delivery questions you may have:

  • We dispatch once a week on Tuesday mornings
  • Cut off for all orders is 5pm Monday for following day dispatch
  • Orders travel by road freight to all destinations. This can take up to 10 business days to reach some locations, such as Perth and Sunshine Coast. With the current border restrictions in place all interstate freight is affected.
  • All orders remain in complete cold chain from our door to yours. – This will keep your caviar at optimal temperature.
  • Please provide accurate details when placing online orders, as these are required to provide SMS alerts for scheduled delivery, or locating your address correctly.
  • We cannot edit and change delivery address once we have dispatched your order.
  • We cannot deliver to PO boxes. Please provide street address only.
  • If you have delivery instructions, please leave this in the additional comments section.
  • If your order will not proceed on the website – this is due to your location not being serviceable through our network of couriers. – Yet! We’re working on this!
  • All orders over $150 receive free delivery

If you have any further questions regarding delivery please click here to send us an email and a member of Yarra Valley Caviar will be in contact with you.

Cool Cartons delivery days by state.

Yarra Valley Caviar dispatch orders on Tuesday mornings with Cool Cartons, our refrigerated courier network.

*Please note, these days are as close to confirmed as possible. Sometimes delays happen, due to road freight hold ups, and the delivery will occur the next business day. These days will vary with Public Holidays also.

Please refer to your location below

Victoria

Vic Metro delivery on Wednesday
Vic Regional delivery by Friday

New South Wales

NSW metro delivery on Friday
NSW Regional including Canberra, Southern Highlands & Illawarra delivery on Friday.
NSW Regional including Central coast & Newcastle would be the following Tuesday after dispatch

Australian Capital Territory

ACT delivery on Friday

Queensland

QLD Metro delivery on the following Tuesday after dispatch
QLD Regional, including Gold Coast on the following Tuesday after dispatch
Sunshine Coast the following Wednesday after dispatch

South Australia

South Australia the following Wednesday after dispatch

Western Australia

WA delivery on following Tuesday after dispatch